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Terms and Conditions

TERMS AND CONDITIONS
Use of this site is subject to the following terms and conditions:

Availability:
Should an item be out of stock we will ensure you are informed immediately.

Accuracy:

Items are described to the best possible accuracy, but occasionally mistakes might occur, and if such an event happens, we will contact you immediately to resolve the situation. If an item is displayed with the incorrect price, the option will be given for you to either pay for the item at the correct price or cancel your order. Should you wish to cancel, you will be given a full refund. We also reserve the right to increase or decrease prices on this webshop at any time.
Please note that sizing differs between suppliers, and if you are 'in between sizes' we recommend that you get the larger size as it is easier to 'take in' a dress than 'let it out'.
Colours may differ from what they appear to be on the screen, due to lighting and the nature of computer monitors.

Delivery:

Pre-orders:
Should customers require the gown by a specific date, please contact us before-hand to ensure the gown will arrive in time.Some dresses may take 2-3 weeks to arrive and sometimes as much as 12-16 weeks if the dress needs to be specially cut (please contact us for stock availability prior to ordering!) but we can rush-ship on occasions if necessary (subject to a rush shipping fee). Stardust Boutique guaruntees satisfactory communication with our customers. Our contact telephone number is 07969475892. Alternatively you can contact us via email info@stardustboutique.com
Items are shipped via Fedex, DHL or UPS both domestically and internationally. Shipping time is approx 3 days.

Please note some items take longer to arrive and this will be stated on the product page if so.

Stardust Boutique cannot be held accountable for any taxes, customs duties or other charges incurred by the tax system in any country.


In Stock Items :

These will be shipped within THREE days of payment being received. Please inform us if you have special requirements and we will do our best to help with this.

Returns:

Unfortunately we are not able to accept returns on special orders from our supplier's warehouse. 

Item's from our own warehouse may be exchanged as long as we receive notice within one week of your item's delivery to yourselves. A 20% restocking fee applies.

Please email info@stardustboutique.com with notice.

Please ensure you value the item accurately when you send it back to us and ensure it arrives with us no later than 10 days after the item's initial arrival with yourselves, We cannot be held responsible should the item be lost in transit. Use a responsible carrier.

Stardust Boutique cannot be held accountable for any taxes, customs duties or other charges incurred by the tax system in any country.

Outside links:

Links from this website are not controlled by Stardust boutique, and we cannot be held responsible for any occurrence outside of our own webshop. We will not be liable for any theft, loss or damage.

Data Protection:

When you register on this site your name and contact details are saved by us. Your card information is collected by Paypal on their secure system. More information on paypal and data protection can be found on www.paypal.com.
We may use your details and information on your purchases to better improve our service to you.
We do not store credit card details nor do we share customer details with any 3rd parties.

SECURE PAYMENT
Our preferred payment method is paypal. 
All our payments are safe and secure, as guarunteed with paypal.We do not store credit card details nor do we share customer details with any 3rd parties.

Contact details:
Should you have any queries please contact us:
Telephone: 07969475892 
Email: info@stardustboutique.com
Stardust Boutique is a limited company with company registration number 07871234

*Terms and conditions may be changed from time to time*

COPYRIGHT STARDUST BOUTIQUE